Eligibility

SHAC has improved the fee structure for students, making it easier to identify which category you are in (Insured, Self-Pay, or Uninsured) and making it easier to connect to resources to resolve billing issues and balances. Please inform the Front Desk staff which category you are in and we will assist you.

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SHAC Eligibility and Wellness Fee

The University of New Mexico students enrolled in the current semester who are taking four credit hours or more, and have paid the Student Health Fee as part of their tuition (see below for more info), are eligible to utilize Student Health & Counseling (SHAC) Services.

If you have questions about your eligibility, please see our Eligibility for Care Policy (link coming soon), call SHAC at (505) 277-3136 option one, or e-mail SHACBilling-L@list.unm.edu. 

Thank you for selecting UNM Student Health & Counseling for your individual needs.

Is this a new fee?

No. It is a change in the way that student fees allocated to SHAC appear on your Tuition and Fee statement.

Is the fee mandatory?

Yes, for those taking 4 credit hours or more.

If I am taking less than 4 credit hours (or attending a branch campus), will I be able to use SHAC services?

Only if you pay the Health Fee for the semester.  The fee can be paid at SHAC or online.

 Need SHAC Services but are taking less than 4 hours OR are a branch campus student? Click here to pay eligibility fee.

Why the change?

Fairness. The old system charged the fee on a per credit hour basis; students taking more hours paid a higher fee. The new system charges all students the same fee for SHAC access and improves equitability by allowing students for whom it is non-mandatory, such as those who are taking fewer than 4 credit hours or who are at branch campuses, the option to pay it and become eligible for services. Transparency is also improved by explicitly denoting the fee amount and reason on fee statements. 

Did UNM ASUNM and GPSA presidents support this change?

Yes. The new fee system allocates the same amount approved by the 2020-21 Student Fee Review Board and is a more equitable system.

What services at SHAC are covered by the fee?

Services are designed with a focus on busy students for whom the timely access of medical and mental health services can make a difference in academic success.  

In addition, specific no-cost benefits include: 

See also: Eligibility & Wellness Fee - Additional Information