COVID-19 Frequently Asked Questions (FAQs)

  • Isolation and Quarantine: 

    See CDC Updates and Shortens Recommended Isolation and Quarantine Period for General Population.

  • COVID – You may or may NOT have symptoms

    • Asymptomatic carrier: Many people can test positive and never develop symptoms. HOWEVER, you still can make others sick!

    • COVID Symptoms
      • Mild to Moderate:
        • These symptoms tend to be more “flu-like.”
        • Possible symptoms include:
          • Headache
          • Nausea
          • Vomiting
          • Diarrhea
          • Upper Respiratory Congestion
          • Fever
          • Cough
          • Loss of taste, and smell
        • More Severe:
          • If this occurs seek medical attention immediately.
          • You may need to call 911 for assistance.
          • Symptoms may include:
            • Shortness of breath
            • Difficulty Breathing
            • Severe Cough
            • Confused and disoriented

Be aware that a test is only a snapshot in time and can only tell your COVID-19 status at that moment. A test does not protect you from developing COVID-19 in the future, so please continue to practice physical distancing, wear a mask in public (and in situations where physical distancing is not possible), and regularly wash your hands and disinfect high-touch surfaces. 

Persons who have symptoms similar to those with COVID-19 are encouraged to get tested (e.g., cough, fever). If you are not symptomatic or have been exposed to someone with COVID-19, a test may not be appropriate at the moment. Please discuss with a healthcare provider if you have any question of whether you should get a test.

Socializing and staying in touch with friends and family is important. Wearing a mask can help prevent the spread of COVID-19 through the reduction of droplets emitted through the air when we breath, speak, laugh, and sing. Masks are also very important to help mitigate the spread of the virus that causes COVID-19 in asymptomatic or pre-symptomatic people. 

Since we can be infected with and spread the virus that causes COVID-19 without symptoms or before symptoms develop, wearing a mask helps protect the people we come into contact with. And, when others wear a mask they help protect us. Also, there are medically fragile people among us who may be at risk for developing serious complications when infected. When we all wear a mask we help protect the pack. 

When deciding to socialize, consider this: The likelihood of being infected is related to being exposed to the virus and the amount of time we are exposed to the virus. What does this mean practically? 

Limit the number of people hanging out together at one time. Why? Less people makes it easier to create space between each other and also limits the statistical probability of coming in contact with someone unknowingly carrying the virus.

Consider hanging out together outside. Why? Most people are infected by close contacts in places such as home and work. When we are outside we can spread out and take advantage of the greater volume of air around us to disperse any mucous droplets that may contain the virus.


Step 1: Don’t panic.

Step 2: Go to and self-report.

Step 3: E-mail professors about your situation.

Your health is our greatest concern. Please be assured that because you tested positive that you will not be discriminated against or in trouble in anyway. There is no punishment for testing positive. Reporting will only benefit you and your UNM community. We are here to help you recovery safely.

    • You don’t want to get other people sick.
    • You don’t want to contract another infection while your immune system is busy fighting off COVID.
  • Sleep
    • Medically proven to support your immune system
  • Stay hydrated: at least 2 liters / day (3 liters if you have a fever)
    • Fluids: water, broth, Gatorade
    • Urine should be clear to light yellow if properly hydrated and frequent (3-4 times a day).
  • Monitor your temperature.
    • Keep your temperature down with Tylenol (acetaminophen).
  • Cough and cold medicine may help Dayquil/Nyquil or Theraflu (generics work, too!).
  • Be very CAREFUL and read labels - many of these over-the-counter medicines already have acetaminophen or Motrin in them. You don’t want to take extra Tylenol (acetaminophen) or Ibuprofen (Motrin). Please consult a pharmacist before purchasing.


    • The most important thing you can do if you feel sick is STAY HOME. Contact SHAC ASAP for further guidance.
    • This means:
      • No work
      • No School
      • No visiting family - this greatly increases risk to your family members

COVID can take a great toll on one’s mental health, know that SHAC is here to help keep you mentally healthy as well! Below are great resources to help guide your mental health care. 

To register, go to the NM Department of Health (NMDOH) COVID-19 Vaccine Registration System. When vaccine is available, NMDOH will send you a notification to schedule your appointment.

See also UNM Bringing Back the Pack - COVID-19 Vaccine Information for the UNM Community.

Are you hesitant about the Vaccine?

Now that the COVID-19 vaccine is here many of you may be excited and eager to receive it, while others may be reluctant. For those of you who are hesitant, you may be experiencing mistrust, fear, and concern with so many outlets providing information to you and your loved ones. SHAC Health Promotion can help guide you:

Letter to Lobo Pack re: COVID Vaccine

What do I do once I am vaccinated?

After vaccination you will be given information to participate in the Centers for Disease Control (CDC) v-safe health checker. This smartphone-based tool utilizes text messaging to track any side effects you may get. Depending on your answers, someone from the CDC may contact you. SHAC highly recommends that you sign up for and participate in this system. For more information, click here.


See also: