Counseling Services: Therapeutic Relationships / Confidentiality

Confidentiality within Student Health & Counseling (SHAC) is considered essential for effective treatment. Students are encouraged to participate in treatment planning, and to raise any concerns about methods or techniques used by the clinician providing the student's care. A therapeutic relationship based on respect and safety is considered essential. Therefore, working relationships between students and providers cannot involve personal friendships, financial transactions, and/or sexual intimacies.

Counseling records are not connected in any way to University records or official transcripts. People or offices outside of SHAC are not authorized to view your counseling file except by the written consent of the student.

Because regular E-mail is not considered confidential, we may communicate with you using SHAC's Secure Messaging System. You may receive a message in your E-mail requiring you to access My Health Portal to retrieve your message.

By law and professional ethics, confidentiality may be broken if, in the judgment of the treating provider, there is a serious threat to self or others, suspected child or elderly abuse, or a court order by a judge.



Counseling Services Phone: (505) 277-3136
Counseling Services Fax: (505) 277-2020
After-Hours Crisis Counselor for UNM Students: (505) 277-3136; select option 3